English version for this website is under production. We deeply encourage you to use the Spanish version !

Products

Telephone Calls :

In CubaLlama we make all our efforts to serve our customers a good quality telephone calls at the best possible rate. Our main destination is by far Cuba, but we also offer very competitive rates to all other countries. HERE you may find a complete list of destinations with our rates.

SMS Sending :

In you account you will find a link on the left “Enviar mensaje SMS” which will allow you to send SMS messages to Cuba and every other countries, at best prices on the web. Click HERE to see complete list of countries and prices. Moreover, you may send 1 SMS per day for FREE, yes for free ! Just use our Facebook application “SMS GRATIS a Cuba y TODO el mundo”

Mobile Top Up :

Topping up mobiles (adding money for prepaid telephones) is for the moment only limited to Cuba-Cubacel.
This table shows denominations and prices

CUC Price(USD)
10 12,5
15 18,75
20 25
25 31,25
30 37,5
35 43,75
40 50
45 56,25
50 62,5

Terms and Conditions

CubaLlama is powered by Techrrific Inc.

CubaLlama offers its users a common plattform to make Telephone Calls, SMS Sending, Money Sending and Mobile Top-ups. Such services are made available to our users under arrangements between CubaLlama and several Services providers all over the world, but making a single and concentrated service on behalf of CubaLlama to final customers.

By using this service, the user represents and warrants that he or she will not use the service in any manner that would violate any copyright, intellectual property, or other rights. Any violations or potential violations should promptly be reported to info@cuballama.com.

Every service is provided “as is”, with no warranties. Even that, CubaLlama will do their best to provide customers with a good and satisfactory exprerience. Every question, malfunction, complain or advice should be communicated via email to info@cuballama.com

Refund Policy

CubaLlama will return to your account those credits spent in wrong billed calls, bad quality calls, or uncompleted services when sendind SMS, sending money or topping up a mobile telephone. We will carry out an internal investigation and in case we find the user has the reason, we will be happy to fund your account.

CubaLlama will not return credits to your account when it is possible to demonstrate the service was well carried out. Still we compromise to make an internal investigation, but if results are consistents, no credits are going to be returned.

In case of a customer decides not to keep on using CubaLlama services, we will return to your registered Credit Card or PayPal Account the complete pending credit in your CubaLlama account.

Privacy Policy

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number.

Any of the information we collect from you will be used to process transactions.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever.

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional updates, related product or service information.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our plattform only to be accessible by safe systems on your request. We will keep this information as confidential.

After a transaction, your private information will be kept on secured file in order to provide easy access to your data in future orders.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. Non-personally identifiable visitor information will be provided to other parties for marketing, advertising, or other uses.

By using our services, you consent to this privacy policy.

Customer Support and Registered Company Details

For Customer Support, please send an email to info@cuballama.com

DBA Name : CubaLlama
Registered Company Name : Techrrific Inc.
Registered in Canada with Vat No. : 85023 1119 RTOO1
Registered Address: 181 University Ave # 2100,Toronto, ON, M5H3M7, Canada
Telephone : +1-647-258-9326
Email : info@cuballama.com